Privacy Policy

DIGITAL MOONWALK LTD, registered in London under number 13047005, with its headquarters at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF. VAT No: GB365112518 – support@model-cv.com

Data we collect automatically

We automatically collect certain data due to your use of the Site or through the use of cookies or other web analytics services described in this Policy. This data includes various types of data such as:

Usage Data

We collect data regarding your interactions with the Site, including visited pages, clicked links, generated, shared, and published CVs, types of third-party account connections like Facebook, LinkedIn, and Pôle Emploi. Usage data collected also includes performed searches, selected positions, connection times and frequencies, connection durations, and openings and clicks on sent emails.

Connection Data

We automatically collect connection data when you use the Site, including without an account and in non-logged mode. This data includes links from third-party sites, IP address, access times, browser type, operating system and network used, connection device characteristics, and the order of page visits on the Site.

Cookies

We use cookies and other similar technologies such as pixels, local storage, and mobile device identifiers. The cookies we use have a lifespan between 30 days and 12 months. Cookies can be blocked in your browser settings. You can also delete your cookies at any time.

Location Data

The Site is adapted for multiple territories and languages, so we collect data about your general location, such as your IP address. This data allows us to provide services tailored to your geographic and linguistic situation and to personalize content.

Data obtained from Third Parties

If you connect to Model CV via a third-party application such as Facebook, LinkedIn, or Pôle Emploi, you authorize us to collect your identification data, such as your username and encrypted access certificates, as well as other data available through the third-party application account, including:

Facebook Connect

Model CV allows you to sign up and log in using your Facebook account. If you choose this login method, Facebook will request permission to share certain data from your Facebook account with Model CV. The information shared with your consent may include: your first name, last name, email address, date of birth, profile photo, gender, and Facebook profile link.

Model CV allows you to sign up and log in using your LinkedIn account. If you choose this login method, LinkedIn will request permission to share certain data from your LinkedIn account with Model CV. The information shared with your consent may include: your first name, last name, email address, profile photo, and LinkedIn profile link.

Pôle Emploi

You can sign up and log in to Model CV using your Pôle Emploi account via the 'Connect with Pôle Emploi' feature. If you choose this login method, Pôle Emploi will request permission to share certain data from your account with Model CV. The information shared with your consent may include: your first name, last name, email address, date of birth, gender, postal address, interests, spoken languages, language levels, skills, skill levels, education and training, degrees, driver's licenses, and professional experiences.

Partners

We may also collect data about you through our business partners, including companies involved in payment processing, data analysis, data processing and management, account management, hosting, technical and commercial support, and other services that allow us to customize the Model CV. Below, you will find more information on why we use this data and how we use it.

How we use your data

We use personal data that we collect from you through computer systems and processes for statistical, marketing, and commercial purposes. This data is processed with regard to our legitimate interest in improving the Site and the services offered to provide you with the best possible experience.

Operating Your Model CV Account and Documents

Operating your Model CV account relies on personal information such as your email address and password, which are necessary for your identification on the site.

Assisted CV creation relies on knowledge and analysis of several personal and professional characteristics such as your education and experiences, companies, positions held, but also your age and different locations. Without this information, it is not possible to generate a personal CV that corresponds to you.

Service Improvement Objectives

We use behavioral data and information related to your browsing to detect anomalies and prioritize tasks to meet the needs of the majority while developing solutions for as many specific cases as possible.

Surveys and research can be conducted for service improvement purposes. Using data, we can more easily address a specific audience.

Implementing test or beta phases requires testing features under development, and we collect information to conduct quality and performance analyses, evaluations, and audits

Ensuring Safe and Secure Use

Detecting and preventing abuse, incidents, spam, fraud, identity theft, and any suspicious activity. Verifying user identities and authenticating connections. Analyzing risks related to the security and proper functioning of the site. Improving the performance, stability, and protection of your data.

Preventing activities contrary to regulations, our General Terms, and generally harmful activities to our users or Model CV. Model CV

Providing Technical Support

We process this data to continuously improve in four areas: security, performance, experience, and services.

This data is processed with regard to our legitimate interest in improving the Platform, providing our users with the best possible experience, and, where applicable, satisfactorily fulfilling the contract concluded with you (e.g., the Terms of Use).

Personalizing Content, Interactions, and Advertising

Improving our users' experience on Model CV by adapting content, recommendations, and interfaces according to personalization criteria.

Measuring the performance of contact channels with our users and interactions between our users and the interface.

Controlling promotional operations, games, contests, and additional activities offered or supported by Model CV or its partners.

Using automated decision systems based on user profile characteristics and usage patterns of the site, according to the information provided by users, interactions with content and services, as well as data completed by third parties at the user's request. We create what we call groups, segments, or cohorts that are grouped by elements such as industry, professional background, or education. These groups allow us to offer varied and tailored content to our users. We may use third-party marketing and advertising services to highlight Model CV products or services that collect information through your browser, such as the time of ad viewing, IP address, or the type of content viewed.

We may use your personal data for new purposes, but we will not do so without informing you through an update to our various policies or terms and conditions, and most importantly, without your informed consent.

Where Your Data Is Stored

Data is stored in databases whose infrastructures are located in the Netherlands. They may transit through France or another EU member state. Users from non-EU countries are not subject to different treatment in terms of storage, security, or compliance with applicable laws.

Sharing Your Data

Your personal data is initially visible only to you and the Model CV team, particularly for technical support, and to partners you have authorized. No data sharing occurs without your prior consent.

When data sharing with a partner is about to occur for the first time, we inform you which data is concerned by this sharing and the reason for their sharing with this third party. This is often for automated account creation, algorithm usage, document publication such as your CV or cover letter.

Partners

Collected data may be shared with a partner, usually after processing that prevents any user identification, to offer you targeted and adapted content and services in various forms.

Aggregated Data

We may share aggregated data that has undergone prior processing to prevent any user identification for compliance, statistical, market research, advertising, marketing, and other commercial purposes.

Compliance with the Law

In compliance with our legal obligations, legal or judicial procedures, disputes, fraud, or claims, we may share data with law enforcement, magistrates, or courts. If our liability were to be engaged, or if yours or that of one of our other users were, or to enforce our General Terms, our rights, and the security of the Site and Model CV, we may also share data with the same actors.